FAQ
Is mediation right for our situation?
Mediation can work for many types of separation, especially where both people are open to finding a practical way forward. The initial meetings help determine whether it’s the right fit for both of you.
Do we have to agree on everything to start mediation?
No. It’s common to begin with different views. The process is designed to help you work through those differences and move towards outcomes that feel workable for both sides.
What if communication between us is difficult?
That’s often why people choose mediation. The process provides structure and guidance so conversations remain respectful and focused, even when things feel challenging.
Will I be pressured into agreeing to something?
No. You remain in control of all decisions. The role of mediation is to guide discussions, not to push outcomes.
What happens after we reach an agreement?
The outcomes are documented so both parties have a shared understanding of what’s been agreed. You can then choose the next steps, including seeking independent legal advice if needed.
Can I get 50/50 custody in Australia?
Yes, shared care is increasingly common.
Contrary to popular belief, there is no rule that one parent automatically “wins” more time.
The court focuses on:- The child’s best interests
- Safety
- Stability
- Each parent’s capacity
If both parents are capable and involved, 50/50 arrangements are absolutely achievable.
If you’re being told “you’ll never get equal time,” that is often fear talking – not law.Does being the “primary carer” mean I have full control?
No. “Primary carer” does not mean:
- You make all decisions
- You control schooling
- You decide where the children live long term
Unless a court orders sole parental responsibility, major decisions remain joint.
Many disputes start because one parent misunderstands this.What if my ex refuses to increase my time with the kids?
You have three options:
- Negotiate directly
- Attend formal mediation
- Apply to court (after attempting mediation)
Judges expect parents to support meaningful relationships with both parents.
Refusal without good reason can backfire.What if my ex is influencing the children against me?
This is more common than people admit.
Courts are highly alert to:- Gatekeeping
- Undermining behaviour
- Emotional manipulation
- Loyalty conflicts
Children need healthy relationships with both parents.
Undermining that can damage the case of the parent doing it.What if there’s an IVO involved?
An Intervention Order complicates things — but it does not automatically eliminate parenting rights.
Depending on the wording:- Agreements made through mediation may override restrictions
- Parenting plans can clarify safe communication and handover arrangements
Each case must be handled carefully and strategically.
What if I don’t currently have stable housing?
You do not need a “perfect” home.
You need:- A safe environment
- A plan
- Stability appropriate for the children’s ages
Temporary instability does not automatically justify removing parenting time.
However, ignoring the issue can hurt your position. Strategy matters.This is the question
This is the answer
Our Process
1
Initial Meetings
We begin by meeting independently with both parties to make sure continuing makes sense for everyone. This involves learning about the situation from both sides. The last thing we want is one side feeling uncomfortable.2
Guided Mediation
We bring both parties together in a structured, supported environment. Conversations are guided to stay respectful, balanced and focused on practical outcomes.3
Clear, Workable Agreements
We help shape the outcomes into clear agreements that are realistic and able to work in everyday life, giving you a confident path forward, including clear guidelines where children are involved.
